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Chester
Chester, Sage ACT Expert
Category: General
Satisfied Customers: 790
Experience:  Sage ACT Expert
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I am getting the error message New periods could not be

Customer Question

I am getting the error message New periods could not be assigned! Close Fiscal Year failed! Please recover from backup.
Submitted: 11 months ago.
Category: Sage ACT
Expert:  Chester replied 11 months ago.

Hi and welcome to Just answer.

We are in the business of repairing damaged Peachtree databases and have been seeing this problem for about three years now. What happens during a close is that the internal period number on all journal transactions has to be changed to correspond to the newly assigned period numbers. When the close process fails, the periods on transactions no longer agrees with the internal period table. The effect is that journal transactions seem to disappear, but they are actually found in a different period.

If you run Data Verification it will detect the problem and attempt to correct it, sometimes generating thousands of error messages in the data verification log file. However, Data Verification does not seem to fix the problem correctly and the database will continue to have problems.

If you get an error message that the close did not work properly or if you start a close, walk away for a while, and come back to see that Peachtree is no longer running, you should restore the backup and try again. However, apparently Peachtree sometimes does not give any indication that anything went wrong so problems are not noted until Peachtree has been used for a while. In this case you should have your database professionally repaired by a company that is familiar with correcting this problem.

Thanks for using Just answer/Pearl. Hope it helps.

Hope this information will be helpful.

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Customer: replied 11 months ago.

I understand your response, this information is readily available. I needed a fix to this problem. How about we split the difference?

Expert:  Chester replied 11 months ago.

I am running out of idea so I am opted out. Maybe some other experts here experience that ind of trouble.

Customer: replied 11 months ago.

Please cancel this question. I no longer need assistance. I have found a solution elsewhere.

Thank you for your help