How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask MyVirtualCPA Your Own Question

MyVirtualCPA, Consumer Affairs Expert-expert
Category: General
Satisfied Customers: 3
Experience:  CPA, CFE, CMA, M.Accy
Type Your Consumer Affairs Expert Question Here...
MyVirtualCPA is online now
A new question is answered every 9 seconds

Humana has canceld my policy for "failure to pay", which

Customer Question

Humana has canceld my policy for "failure to pay", which I have never missed a payment or been late. I gave them supporting document from canceled checks from my bank way back August, and they still canceled my policy. My automatic payments are sent from my Wells Fargo bank account. The first one was sent in error to the wrong Humana address, however the check was cashed by Humana. I have met my deductible and paid almost $500/month for my coverage since July.  My policy was set to end at the end of december and they are not cooperating to reinstate my insurance.  I have big medical appointments set that will now not be covered.

What can I do ASAP?

I live in Texas.
Submitted: 1 year ago.
Category: Consumer Affairs Expert