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123haris
123haris, Technical Support-expert
Category: General
Satisfied Customers: 7
Experience:  BSc electronics with computer hardware
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Some how I cannot get to the movie. keep getting erore

Customer Question

some how I cannot get to the movie . keep getting erore 51030.
Submitted: 1 year ago.
Category: Technical Support
Expert:  123haris replied 1 year ago.

Hi, I understand that you have issues with playing movies. This kind of issues could be really frustrating.

Expert:  123haris replied 1 year ago.

Have you tried playing movies in Windows using Windows media player? Otherwise, please let me know the details about the name of the operating system with its version, Name of the video playing software that you are using so that I can better assist you.

Expert:  123haris replied 1 year ago.

Also, kindly try to play a different movie file. If that playing fine, there might be some issues with that specific movie file that you have tried to play. Also, there might be some additional software (codec) needed to play those specific file.

Expert:  123haris replied 1 year ago.

In the meantime, you may try installing VLC media player from www.videolan.org and try to play that movie file. Almost all video formats will be played in this player.

Please respond with the answers to my questions, so that I can better help with this issue.

Have a great day

Expert:  123haris replied 1 year ago.

I hope you can play the videos now. Thank you.