How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chester Your Own Question

Chester, Sewing Machine Repair Expert
Category: General
Satisfied Customers: 790
Experience:  Sewing Machine Repair Expert
Type Your sewing machine repair Question Here...
Chester is online now
A new question is answered every 9 seconds

I have a husqvarna platinum plus sewing machine. How can I

Customer Question

I have a husqvarna platinum plus sewing machine. How can I change hoop size. Every time I need a 100x170, the machine beeps error and wants me to use a 240x150. I have tried everything to get the proper hoop size but the machine still beeps error. I am wasting a lot of stabilizer trying to get to the right hoop size I want. Please help.
Submitted: 2 months ago.
Category: sewing machine repair
Expert:  Chester replied 2 months ago.

Hi and welcome to JustAnswer,

Im so sorry that no one else has responded to you.

Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?

Customer: replied 2 months ago.

Is that going to cost more money? I'm really not sure you are going to be able to answer my question. So far, you've charged me $15 (which has already shown up on my credit card bill) and I still have no answers! I had hoped for a fast response because I was working on a project that I needed to finish. I'm pretty disappointed.

Expert:  Chester replied 2 months ago.

Hi again,

Initially, try to click on the button down at the bottom, on the right, that changes the hoop sizes. Looks like a circle inside the door. Put in a d-card and change the size of the hoop that the card was calling for.

Hope this information will be helpful.

IMPORTANT: RATING IS REQUIRED!! If you are satisfied to my answer please don't forget to rate,,EXCELLENT OR GOOD rating and BONUS are greatly appreciated...