How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chester Your Own Question

Chester, Sewing Machine Repair Expert
Category: General
Satisfied Customers: 341
Experience:  Sewing Machine Repair Expert
Type Your sewing machine repair Question Here...
Chester is online now
A new question is answered every 9 seconds

Embroidery machine Innovis. I'm having trouble identifying

Customer Question

Embroidery machine Innovis XXX. I'm having trouble identifying what colors to use. The printout from Tajima Ambassador aren't true colors, but they identify the colors by numbers like(###) ###-####(green) or(###) ###-####(yellow) Where can I look up these numbers showing on the printout (or the ones showing on the screen) and see what the actual names of the colors are? I've been trying to figure this out for ages.
Submitted: 2 months ago.
Category: sewing machine repair
Expert:  Chester replied 2 months ago.

Hi and welcome to JustAnswer,

Im so sorry that no one else has responded to you.

Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?

Customer: replied 2 months ago.

Yes, I was already billed for this service, so if you can answer my question, please do so, but if not I'm requesting a refund.

M. Paterra

Expert:  Chester replied 2 months ago.

I am sorry but I will not familiar to your machine.

You can email our customer service at***@******.***