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Chester, Sewing Machine Repair Expert
Category: General
Satisfied Customers: 790
Experience:  Sewing Machine Repair Expert
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My dongle has failed. My machine is 2140 and I have the

Customer Question

My dongle has failed. My machine is 2140 and I have the Customizer software which is quite old now and the dealer won't help me. Do you have a dongle that will operate my software?  I paid a lot for the Customizing software and am disappointed that I don't get a dongle replacement . I want a positive answer or you need not reply. Thank you

Submitted: 3 months ago.
Category: sewing machine repair
Expert:  Chester replied 2 months ago.

Hi and welcome to JustAnswer,

Im so sorry that no one else has responded to you.

Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?

Customer: replied 2 months ago.


Expert:  Chester replied 2 months ago.

The VIP dongle is no longer available. If it has been lost, there is no way to replace it without buying a new software package.

Hope this information will be helpful.

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