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Chester
Chester, Sewing Machine Repair Expert
Category: General
Satisfied Customers: 791
Experience:  Sewing Machine Repair Expert
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We replace the top screen because the machine fell and is

Customer Question

we replace the top screen because the machine fell and is giving us a error E302 and the machine does not work help please
Submitted: 5 months ago.
Category: sewing machine repair
Expert:  Chester replied 5 months ago.

Hi and welcome to Just answer.

Initially, may I know what is the make and model of your machine?

Customer: replied 5 months ago.

yuki cp180

DDL-9000B-SS

Expert:  Chester replied 5 months ago.

E302 is confirmation of tilt of machine head

When tilt of machine head sensor is OFF.

What exactly you replaced? the entire head or the screen only?

Customer: replied 5 months ago.

just the computer screen that sits on top of the head

Expert:  Chester replied 5 months ago.

I think you forgot the connector to connect or that is loose connection. Or maybe the tilt sensor is damaged also.

Customer: replied 5 months ago.

there is only one plug and we did put it right were is the tilt sensor or how do we reset it to normal

Expert:  Chester replied 5 months ago.

May I request you a sample photo of the parts that you replaced.

To send photo, click the paper clip icon at the top of your typing box, click browse,select file then click Ok.

Customer: replied 5 months ago.

Expert:  Chester replied 5 months ago.

Thanks for the photo. However I want to see the old parts you replace and focus to the connector please. Thank you.

Also please try to remove the screws that hold into it and try to make it straight.

Expert:  Chester replied 5 months ago.

Hi

I'm just following up with you to see how everything is going. Did my answer help?

Let me know,
Chester

Customer: replied 5 months ago.

We apreciate your help but in the end we had to hire a local mechanic to come and reprogram the whole machine and it turn out to be a lot harder than we thought but thanks anyway

Expert:  Chester replied 5 months ago.

Thank you for your response.

If you think my time and effort deserve a positive feedback, I greatly appreciate your positive rating.