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Pete, Electronic Engineer
Category: General
Satisfied Customers: 15427
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Pfaff creative vision 5.5 new in box. When moving

Customer Question

I have a Pfaff creative vision 5.5 new in box. When moving the movers dropped embroidery arm on concrete. Bent the plastic around where it connects to the machine. It will work sometimes, but can I get a used one to replace the dropped one as I would like to sell the whole machine. Would it have to be worked on if were replaced to make them both comp able? Thank you. Beverly
Submitted: 5 months ago.
Category: sewing machine repair
Expert:  Pete replied 5 months ago.
Hi there Beverly,Yes, you can get the replacement parts from: the machine has been dropped quite hard then it will likely need some adjustment or even a complete service to ensure it runs smoothly.Pete.