Hi, I just bought a used Pfaff creative sesation. It was serviced before i got it but it was also sent UPS. Not sure what could have happened with the freight. All the computer works. The straight stitches work as well as most of the simple stitches. When you go to sew the flowers the flower does not line up. Part of it drops leaving the pattern completely wrong. It is kind of like the pattern is stretched out at the end of the flower leaving the middle of the flower at the end of a petal with a gap in between. I hope that makes sense to you. Hearts look like leaves.