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Chester
Chester, Sewing Machine Repair Expert
Category: General
Satisfied Customers: 341
Experience:  Sewing Machine Repair Expert
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I am still looking to my question about the display when I

Customer Question

I am still looking for answers to my question about the display when I start trying to use the machine each time I turn it on. The display says System 3 cannot be found. I have had it to 2 licensed dealers and each time they tell me it needs to be cleaned and after cleaning it is still the same. Both by the way was in a very short period of time so I was just out big bucks and no results. I am still waiting for answers. ***@******.***
Submitted: 1 year ago.
Category: sewing machine repair
Expert:  Chester replied 1 year ago.

Hi and welcome to JustAnswer,

Im so sorry that no one else has responded to you. If you have previous question remains unanswered please contact our customer service at***@******.*** to assist you for what is best.

On your current question, I need your machine make and model.

Customer: replied 1 year ago.

Pffaf model 2144

Expert:  Chester replied 1 year ago.

Is this error message appear on your screen "system 3 cannot be found? Then your machine doesn't response to anything?

Customer: replied 1 year ago.

You can click on the OK button and go on sewing but I cannot get into some of the machine embroidery systems that I wanted to.

Customer: replied 1 year ago.

My sewing machine can go on sewing straight stitiching if you click on the OK button but I cannot get into some of the machine embroidery programs

Expert:  Chester replied 1 year ago.

Hi again,

That is not a cleaning issue, that problem is corrupted program that need to reflush re-program by the authorized dealer.

What do you think?

Customer: replied 1 year ago.

I don't feel like I still have gotten an answer for getting rid of the problem and being able to use my machine in the way I was supposed to be able.

Expert:  Chester replied 1 year ago.

what do you mean?

If that error came out of your machine, the embroidery features are not able to use because that part is corrupted.

Customer: replied 1 year ago.

Please cancel my subscription